BAG TO LOVE

Europe

EU-EXPRESS 5-10 days

Orders placed at any time will be received within 5-10 days, for Scandinavia please allow an extra 2-3 days.

Free Shipping.

Rest of the World

Express service 7-10 days

Orders placed at any time will be received within 7-10 days Please note that my goods are shipped duties unpaid, which means the receiver of the good will be liable to pay customs and duties taxes upon arrival.

For any further information on this please contact: [email protected]

A tracking number will be emailed to the customer once the order has been shipped. Customs and duty fees not included, we don ́t refund shipping cots for customers that reject heir packages upon arrival.


Returns

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can ́t offer you a refund or exchange.
To request a refund please email [email protected]. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proofe of
purchase.

Once your return is received and inspected,we will send you an email to notify you that we have received your returned item.We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven ́t received a refund yet, first check your bank account again. Then contact your credit cardcompany, it may take some time before your refund is processed.
Next contact your bank. There is often some processing time before a refund is posted.

If you ́ve done all of this and you still have not received your refund,please contact us at [email protected]

Exchanges ( if applicable)
We only replace items if theyare defective or damaged. If you need to exchange it for the same item ( if available, please note that there is no stock bigger than 1-4 items) send us an email to [email protected]

Return shipping

You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over 75€, you should consider using a trackable shipping service or purchasing shipping insurance.We don’t guarantee that we will receive your Returned item.